Frequently Asked Questions

Everything you need to know about our services, products, and how we can help.

General Questions

What is AI Digital Impact?

AI Digital Impact is a comprehensive AI consulting company offering AI training, custom GPT development, courses, creative services, and digital products. We help individuals and businesses use AI with clarity, confidence, and real results.

Who is behind AI Digital Impact?

Teresa Coleman, a Certified AI Consultant and Certified Prompt Design Professional with over 15 years of experience in technology and healthcare IT. Teresa is the CEO and founder of AI Digital

Impact LLC.

How do I book a consultation?

Click any "Book a Call" button on our website and choose a time on our scheduling calendar. We will connect to discuss your goals, answer your questions, and create a plan tailored to your needs.

Where are you located?

Our office is at 8735 Dunwoody Places STE R. We also work with clients remotely via Zoom and phone.

Services Questions

What is a Custom GPT and how can it help my business?

A Custom GPT is a specialized AI assistant built specifically for your business needs. It can handle tasks like drafting emails, creating content, answering customer questions, generating reports, and more — all trained on your specific brand voice and processes. It saves hours of manual work every week.

What creative services do you offer?

We offer AI-powered creative services including: professional AI photoshoots, AI video ads and commercials, custom branded Zoom backgrounds with your logo and credentials, logo design, video intros/outros, and AI prompt packs with multiple design styles you can use with your favorite AI tools

Do you offer ongoing support after a project?

Yes! We provide ongoing optimization and support packages so your AI tools continue to perform at their best as your business grows. We also offer follow-up consulting sessions

What AI tools and platforms do you work with?

We work with all major AI platforms including ChatGPT, Midjourney, Stable Diffusion, HeyGen, ElevenLabs, Runway, Veo, and more. We stay current on the latest tools so we can recommend the best solutions for your specific needs.

Products & Courses Questions

Do I need technical experience to use your products?

Not at all! Our courses, prompt packs, and digital products are designed for all skill levels. Whether you are brand new to AI or already using it, we provide clear instructions and support so you can get started right away.

Can I access courses and products from my phone?

Yes! Everything we offer is designed to work smoothly from your phone, tablet, or computer. From booking services to accessing courses and downloading digital products, you can manage it all anytime, anywhere.

What is included in the prompt packs?

Each prompt pack includes professionally crafted prompts for specific AI platforms like Midjourney, ChatGPT, and Stable Diffusion. They come in multiple styles including visuals, logos, commercials, art, and more — ready to copy, paste, and use immediately.

Do you offer refunds?

Due to the digital nature of our products, all sales are final. However, if you experience any issues, contact us at [email protected] and we will work to make it right.

AI Digital Impact helps individuals and businesses use AI with clarity, confidence, and real results. Through consulting, training, custom GPT builds, courses, and digital products, we create simple systems that save time and improve consistency